By Stanley Iwuoha
In line with its mandate to manage and operate the NigComSat-1Rsatellite,which delivers Africa, parts of Europe, and Asia, NIGCOMSAT Limited is taking decisive steps to reposition domestic and international communication services across West Africa, Central and South-East itself as a high-performing organisation.
To this end, the company, under the leadership of Mrs. Jane Nkechi Egerton-Idehen, Managing Director/Chief Executive Officer, has undertaken significant restructuring efforts to optimise resource utilisation and align organisational goals.
This notable initiative includes the integration of a Service Delivery Team into the SERVICOM
Department. This team is focused on enhancing client satisfaction by managing post exploring business opportunities.
This strategic move is designed to deliver dedicated support to
implementation contracts, allowing the sales team to concentrate on generating new leads and mid-and large-size clients, ensuring superior service delivery standards.
As part of its forward-thinking approach, NIGCOMSAT Ltd, the organization will host a two-day company-wide strategy retreat themed “NIGCOMSAT All Hands Strategy Retreat.”The retreat is scheduled to take place from November 27, 2024 in Abuja.
According to Mrs. Egerton Idehen, the retreat aims to develop, communicate and drive the processes and the workforce to meet the organisation’s objectives for 2025.
Additionally, she said implementation of NIGCOMSAT’s corporate strategy, focusing on transforming business retreat is expected to foster improved collaboration among employees, aligning their efforts toward a shared purpose and mission.
“This initiative underscores NIGCOMSAT Ltd.’s commitment to innovation, team work and excellence in delivering innovative communication solutions that meet the needs of its diverse
clientele, ” she added.
